Privacy Policy

1. Overview

Tatak Entertainment Technologies Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

• Name and email address
• Phone number (optional)
• Shipping and billing addresses
• Government-issued ID (for verification)
• Bank account or e-wallet details (for sellers)

Transaction Information

• Purchase history
• Payment information (processed by Xendit)
• Communication with other users
• Dispute and resolution records

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Processing transactions and payments
• Verifying user identities
• Communicating with you about your account
• Improving our Service and user experience
• Detecting and preventing fraud
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Xendit for payment processing, cloud hosting providers
• Other Users: Transaction-related information necessary for completing trades
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• TLS/SSL encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your account and provide services
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce agreements

You may request account deletion, but some data may be retained as required by law.

7. Your Rights

Under the Philippine Data Privacy Act (RA 10173), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Object: Opt out of certain processing activities
• Portability: Receive your data in a portable format

To exercise these rights, contact us at privacy@marketplace.com

8. Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze usage patterns
• Improve our Service

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact: